Cookie Policy – OsakaConnect.com
Effective Date: [15/7/2025]
Scope: All global users accessing osakaconnect.com via website, app, dashboards, and integrated tools
1. Introduction
At osakaconnect.com, your privacy and data transparency are priorities. This Cookie Policy explains how we use cookies and similar technologies to collect, manage, and use information when you interact with our platform.
This policy is designed to meet global privacy laws including:
- GDPR (European Union)
- ePrivacy Directive
- CCPA/CPRA (California, USA)
- UK GDPR & PECR
- IT Act (India) + Digital Personal Data Protection Bill
- Other local and regional regulations
We aim to give you full control over your cookie preferences while delivering a seamless and secure user experience.
2. What Are Cookies?
Cookies are small text files that are placed on your browser or device by websites or services you use. They help us remember your preferences, enable core functions (like login and bookings), analyze behavior, and deliver personalized content.
Cookies can be:
- First-party – set by osakaconnect.com
- Third-party – set by external services like analytics, ads, payments
3. Why We Use Cookies
We use cookies and related technologies for the following reasons:
| Category | Purpose |
|---|---|
| Essential Cookies | Enable core site functions (login, security, navigation) |
| Performance Cookies | Understand how users interact with the platform (Google Analytics, Hotjar) |
| Functionality Cookies | Store preferences (language, currency, recent searches) |
| Advertising & Retargeting Cookies | Show relevant ads on other platforms (Facebook Pixel, Google Ads) |
| Consent Management | Record, update, and respect your cookie preferences |
4. Types of Cookies in Use
A. Strictly Necessary Cookies
- Always active
- Required for account login, session stability, fraud prevention
- Cannot be disabled
B. Analytics & Performance Cookies
- Track usage patterns anonymously
- Help optimize page performance and bug resolution
- Examples: Google Analytics, Hotjar
C. Functionality Cookies
- Store interface settings (e.g., language, layout, filters)
- Support cross-device experience continuity
D. Advertising Cookies
- Deliver travel ads relevant to your interests
- Enable remarketing and conversion tracking
- Platforms: Google, Facebook, LinkedIn
E. Third-Party Cookies
- Used by chat tools, video embeds, supplier APIs, CRMs
- May collect your data based on their own policies
5. Geo-Based Cookie Compliance
We use geo-targeted cookie banners and consent systems based on your location:
🌍 Regional Consent Requirements
| Region | Regulation | Consent Required |
|---|---|---|
| EU/EEA | GDPR & ePrivacy | Yes, prior consent |
| UK | UK-GDPR & PECR | Yes |
| USA (California) | CCPA/CPRA | “Do Not Sell or Share” opt-out |
| India | IT Act + DPDPA Bill | Consent for tracking & profiling |
| Other Countries | Varies by region | Defaulted to highest global standard |
6. What Data Is Collected via Cookies?
Depending on the type of cookie, we may collect:
- Device type and browser version
- Location (approximate, not GPS)
- Session behavior (page views, clicks, scrolls)
- Source of visit (ad, email, search engine)
- Preferences (language, interface layout)
- Booking and cart actions (anonymous unless logged in)
We never store passwords or sensitive payment info in cookies.
7. Cookie Duration
| Cookie Type | Lifespan |
|---|---|
| Session Cookies | Deleted after browser is closed |
| Persistent Cookies | Range from 1 day to 2 years |
| Third-Party Cookies | Based on provider policy (visible in consent settings) |
You can manage and clear cookies anytime through your browser.
8. How to Control or Disable Cookies
You have full control:
- Use the “Cookie Settings” link in the footer
- Customize or withdraw consent using the cookie banner
- Manage via browser settings (Chrome, Safari, Firefox, Edge)
- Opt-out of ad tracking via:
- YourAdChoices
- Your Online Choices – EU
- Google Ad Settings
⚠️ Disabling essential cookies may prevent key features like bookings or logins.
9. Data Protection & Security
All cookie-linked data is:
- Processed securely under encrypted environments
- Access-controlled based on roles
- Audited periodically to avoid misuse or leakage
- Linked with user accounts only under consent-based personalization
We use secure third-party tools and conduct routine security assessments.
10. Breach Notification (if cookies are compromised)
In the rare event of a cookie or session-based security breach:
- We’ll notify affected users within 72 hours
- Log the incident with relevant data authorities (e.g., GDPR DPA, CERT-In)
- Mitigate, audit, and secure the breach origin
11. Contact Us
For questions about this Cookie Policy, data access, or complaints:
Data Protection Officer (DPO)
📧 hello@osakaconnect.com
📞 +91 9995017855
🏢 OsakaConnect Pvt. Ltd.Osaka Connect.Dot Com, Level 4, KSRTC Bus Terminal,
Near Cochin International Airport, Angamaly, Ernakulam, Kerala, India, 683572.
12. Policy Updates
We may update this Cookie Policy from time to time to reflect:
- Legal changes
- New technologies or services added
- Updates to our cookie consent platform
Changes will be posted here, with a new Effective Date. You are advised to review this page periodically.
✅ Final Statement
At osakaconnect.com, we are committed to:
- Transparency
- Data sovereignty
- Global legal alignment
- User control
We do not misuse your browsing data. We use cookies only to enhance your experience, protect your security, and deliver relevant, permission-based content.
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